Business Debit Cards are an easy and convenient way to get cash at ATMs and to pay for purchases with contactless payment technology. You can also make debit card payments through Apple Pay, Google Pay, and Samsung Pay using Mobile Payment services. Ask for a Business Debit Card when you open your account, (available to any signer on your account). Santa Cruz County Debit Cards are accepted anywhere Mastercard is accepted.
best debit card practices and fraud protection
To ensure debit card transactions are approved when you travel, please notify us before the start of your trip. You can notify us by calling, visiting one of our branches, or sending a secure email through online banking, with travel dates and the countries you will be visiting. Notifying us ahead of travel will help you avoid becoming a victim of international fraudulent transactions. Whenever you travel, always remember to take more than one form of payment with you. If you have a transaction declined or denied on your Santa Cruz County Bank Debit Card, please call us at 831.457.5000.
Get the mobile app that lets you control card usage and spending on the go. Click here to learn about CardValet®.
We have a dedicated line for after-hours debit card support and assistance.
Call 844.368.1831 if you need help with:
You can also call 831.457.5000 during business hours (select option 1).
Customer Service Hours:
Monday – Friday, 8am – 5pm
MasterCard requires all financial institutions to participate in an Account Updater Service (AUS), also known as MasterCard Automated Billing Updater. AUS provides updates to merchants who have their card information on file to process pre-authorized payments. Merchant types might include subscription services or utility companies, for example, and is only for recurring payment merchants. The AUS service allows merchants to receive your updated card information when you receive a new card for any reason (i.e. expired card, lost or stolen card, etc.). Santa Cruz County Bank allows you to opt-out of AUS should you choose not to participate. To opt-out, please contact the Bank at ebanking@sccountybank.com or call 831.457.5000.
Visit our Education Center for product video tutorials and demos.
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Santa Cruz County Bank has no control over information at any site hyperlinked to or from this site. Santa Cruz County Bank makes no representation concerning and is not responsible for the quality, content, nature, or reliability of any hyperlinked site and is providing this hyperlink to you only as a convenience. The inclusion of any hyperlink does not imply any endorsement, investigation, verification or monitoring by Santa Cruz County Bank of any information in any hyperlinked site. In no event shall Santa Cruz County Bank be responsible for your use of a hyperlinked site.
Santa Cruz County Bank has no control over information at any site hyperlinked to or from this site. Santa Cruz County Bank makes no representation concerning and is not responsible for the quality, content, nature, or reliability of any hyperlinked site and is providing this hyperlink to you only as a convenience. The inclusion of any hyperlink does not imply any endorsement, investigation, verification or monitoring by Santa Cruz County Bank of any information in any hyperlinked site. In no event shall Santa Cruz County Bank be responsible for your use of a hyperlinked site.
Santa Cruz County Bank has no control over information at any site hyperlinked to or from this site. Santa Cruz County Bank makes no representation concerning and is not responsible for the quality, content, nature, or reliability of any hyperlinked site and is providing this hyperlink to you only as a convenience. The inclusion of any hyperlink does not imply any endorsement, investigation, verification or monitoring by Santa Cruz County Bank of any information in any hyperlinked site. In no event shall Santa Cruz County Bank be responsible for your use of a hyperlinked site.
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